Customer stories
Six demo teams, six processes that used to be manual
Every company, person, quote and number on this page is fictional demo content written for this template. Replace them with your own stories before launch.
All companies, people, quotes and figures on these pages are fictional demo content written for this template.
- Logistics & supply chainNorth America
Northwind Logistics
Exception handling that keeps a freight network moving
Northwind replaced a shared inbox of shipment exceptions with a durable workflow that resolves most cases before a coordinator sees them.
- 83%
- Exceptions auto-resolved
- 12 min
- Median time to resolution
- Financial servicesEurope
Helios Bank
Onboarding review with an evidence trail auditors accept
Helios moved commercial onboarding checks onto Forge, keeping every automated decision reviewable months after the fact.
- 4 hrs → 6 min
- To assemble an audit sample
- 100%
- Decisions with a stored rationale
- 01Intake
- 02Mask
- 03Validate
- 04Schedule
Healthcare operationsNorth AmericaVerdant Health
Referral intake that never loses a document
Verdant routed inbound referrals through a workflow with strict masking, cutting the time between a fax arriving and a scheduled appointment.
- 0
- Referrals lost to the backlog
- 68%
- Less manual data entry
- Advanced manufacturingAsia Pacific
Ionic Robotics
Warranty claims triaged against telemetry, automatically
Ionic joined field claims to machine telemetry inside one workflow, so a claim is assessed against what the robot actually reported.
- 71%
- Claims settled without escalation
- 5.5 days
- Faster settlement
- Cloud infrastructureGlobal
Meridian Cloud
Incident context assembled before the responder joins
Meridian used Forge to gather the evidence an on-call engineer normally spends the first fifteen minutes collecting.
- 17 min
- Faster time to mitigation
- 100%
- Incidents with an auto-brief
- RetailEurope
Atlas Retail Group
Supplier invoices matched without a data-entry team
Atlas replaced manual three-way matching across 340 stores with a workflow that escalates only genuine discrepancies.
- 92%
- Invoices matched automatically
- 3 days
- Shorter month-end close
Your story here
Every one of these started as one process
None of these teams began with a platform strategy. They began with a single workflow that was costing too much, and expanded from there.