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Forge

Solutions · Seed to Series B

Startups

Ship the operational backbone your product promises before you have the headcount to run it manually.

The problem

The manual layer is quietly capping your growth

Early products are held together by a founder doing onboarding by hand, an engineer babysitting a script, and a spreadsheet nobody wants to own. It works — until the volume doubles and the whole thing becomes the roadmap.

  • Growth blocked by work only one person knows how to do
  • Engineering time spent on glue instead of product
  • No visibility into what an operational process actually costs

The approach

One workflow, live this month

Start with the single process consuming the most founder time. Model it in Forge, keep a human in the loop for the uncertain cases, and expand the automated share as confidence data accumulates.

  1. 01

    Map

    Write the process down as explicit steps — usually the first time it has been documented.

  2. 02

    Automate

    Move the deterministic steps into Forge and keep judgement calls in a review queue.

  3. 03

    Widen

    Use the correction data to raise the confidence threshold and shrink the queue.

What you use

The capabilities that matter here

A deliberately short list. Everything else on the platform is available, but these are the parts that carry this use case.

  • Fast setup

    A working workflow in an afternoon, not a procurement cycle.

  • Human in the loop

    Automate the certain path, review the rest, without building a review tool.

  • API first

    Call Forge from your product the same way you call any other service.

  • Cost visibility

    Know what each run costs before it becomes a line item you cannot explain.

forge / runs — onboarding

RunDetailState
run_9f21ac6 steps · 1.4sCompleted
run_9f21ab6 steps · 2.2sCompleted
run_9f21aa4 steps · waitingRunning
run_9f21995 steps · escalatedIn review
run_9f21986 steps · 1.1sCompleted
Demo interface: an onboarding workflow run list with automated and reviewed outcomes.

Illustrative results

What good looks like

Demo figures written for this template, not measured outcomes.

To first production workflow
1 week

Illustrative

Of runs fully automated
80%

Illustrative

Extra ops hires needed
0

Illustrative

We automated the part of onboarding that used to eat a founder's morning. The queue is where the interesting cases go now, and it is short.

Priya RaghunathanCo-founder, demo customer

Next step

See Forge applied to your startups workflow

Bring one process. We will map it against the platform and tell you honestly which parts are a good fit and which are not.